Disclaimer

Platify provides personalised meal plans, calorie and macronutrient targets, nutrition assessments, coaching guidance, and general nutrition-related information for educational and informational purposes only.

The content provided through the Service:

• Is not medical advice — it does not constitute medical, dietetic, therapeutic, or clinical nutrition advice and should not be treated as such;
• Is not a substitute for professional consultation — it does not replace the advice of a qualified healthcare professional, including AHPRA-registered dietitians, general practitioners, or medical specialists;
• May not be appropriate for your circumstances — general nutritional guidance may not account for your specific medical conditions, medications, or individual health needs; and
• Is not a health service — Platify is not registered as a health service under the Health Practitioner Regulation National Law and does not provide therapeutic goods or services as defined under the Therapeutic Goods Act 1989 (Cth).

You should consult a qualified healthcare professional before making any changes to your diet or relying on any content provided through the Service, particularly if you:

• Have any existing medical condition, chronic illness, or history of eating disorders;
• Are taking any prescription or over-the-counter medication that may interact with dietary changes;
• Are pregnant, breastfeeding, or planning to become pregnant;
• Have diagnosed food allergies, intolerances, or coeliac disease;
• Have diabetes, kidney disease, heart disease, or any condition requiring a medically supervised diet;
• Are considering significant caloric restriction or fasting protocols;
• Are recovering from surgery or illness; or
• Are under the care of a dietitian, nutritionist, or other healthcare provider for nutrition-related concerns.

If you experience any adverse reactions, discomfort, or health concerns while following any recommendations from the Service, you should discontinue use immediately and seek medical attention.

The nutritional guidance provided through Platify is grounded in:

• The Australian Dietary Guidelines (2013), published by the National Health and Medical Research Council (NHMRC);
• The Eat for Health Educator Guide, published by the Australian Government; and
• Nutritional data sourced from Food Standards Australia New Zealand (FSANZ) databases.

Content is developed and informed by qualified nutrition professionals. However, Platify does not claim accreditation from the Australian Health Practitioner Regulation Agency (AHPRA), the Dietitians Association of Australia (DAA), or any Australian health regulatory body. The title "nutritionist" is not a protected title under Australian health practitioner regulation.

While we strive to keep our content aligned with current nutritional science, the field of nutrition is continuously evolving. We do not guarantee that all information reflects the most recent research or guideline updates at all times.

Platify uses artificial intelligence to generate meal plans, nutritional assessments, coaching recommendations, and food recognition results. You should be aware that:

• AI outputs are estimates, not guarantees — calorie counts, macronutrient breakdowns, and portion sizes are calculated approximations that may vary from actual values depending on ingredient brands, preparation methods, and serving sizes;
• Human review is part of our process — all AI-generated recipes undergo human-in-the-loop validation before being made available, but this does not eliminate the possibility of errors or omissions;
• AI cannot account for all individual factors — the coaching agent and meal generation system operate on the information you provide and general nutritional principles; they cannot assess your full medical history, medications, or clinical needs;
• Food recognition has inherent limitations — photo-based food scanning may not correctly identify all foods, non-standard portions, mixed dishes, or restaurant meals; and
• Barcode data may be incomplete — nutritional information retrieved via barcode scanning relies on third-party databases that may contain errors or outdated product information.

You should always exercise your own judgement and verify AI-generated suggestions against your own knowledge and, where appropriate, professional advice.

The Service is designed for generally healthy adults aged 18 and over who are seeking general nutrition guidance and meal planning support. The Service is not designed for:

• Persons under the age of 18;
• Individuals with medical conditions that require a clinically supervised diet;
• Individuals with active or recovering eating disorders;
• Pregnant or breastfeeding individuals (without prior medical clearance); or
• Individuals seeking therapeutic or clinical nutrition intervention.

If you fall into any of the categories above, please consult a qualified healthcare professional before using the Service.

While Platify personalises content based on the information you provide (goals, dietary preferences, exclusions, and health profile), we cannot guarantee that:

• Any meal plan, recipe, or recommendation is accurate, complete, or free of errors;
• Content is safe or appropriate for your individual health circumstances;
• Following the Service's recommendations will produce any specific health outcome, including weight loss, muscle gain, or improved wellness;
• Nutritional values displayed are exact — they are calculated estimates based on FSANZ data and may differ from actual values; or
• Ingredient substitutions preserve exact nutritional equivalence or allergen safety.

Results vary between individuals and depend on many factors beyond nutrition alone, including genetics, physical activity, sleep, stress, medical conditions, and adherence.

By using the Service, you acknowledge and accept that:

• Managing your diet through any application involves inherent risks, including the risk of adverse health effects from dietary changes;
• You are voluntarily choosing to follow the nutritional guidance and meal plans provided by the Service;
• You are solely responsible for determining whether any meal plan, recipe, or recommendation is appropriate for your individual circumstances;
• Software-based services may experience errors, interruptions, or inaccuracies that could affect the content provided; and
• You assume full responsibility for any dietary choices you make based on the Service's content.

While Platify accommodates common dietary preferences and restrictions (including gluten-free, dairy-free, vegetarian, vegan, halal, and others), you should be aware that:

• Cross-contamination cannot be guaranteed against — meal plans and recipes are designed to exclude specified allergens at the ingredient level, but we cannot account for cross-contamination during food preparation, manufacturing, or packaging;
• Ingredient data may not capture all allergens — our dietary flag system covers 12 major allergen and dietary categories, but trace allergens or uncommon sensitivities may not be fully captured;
• Product formulations change — manufacturers may change ingredients without notice, and our database may not always reflect the most current formulations; and
• Substitutions require your review — when you substitute ingredients, it is your responsibility to verify that the replacement is safe for your dietary needs.

If you have severe food allergies or anaphylaxis risk, you must independently verify every ingredient in any recipe before preparation and consumption. The Service is not a substitute for allergen-specific medical advice.

The Service may contain links to third-party websites, reference third-party nutritional databases (including FSANZ and Open Food Facts), or integrate with third-party services (including Stripe for payments and Google for authentication).

We do not endorse, guarantee, or accept responsibility for the accuracy, reliability, or completeness of any third-party content, products, or services. Your use of third-party websites and services is at your own risk and subject to their respective terms and privacy policies.

To the maximum extent permitted by law, you agree to release, discharge, and hold harmless [Entity Name], its directors, officers, employees, contractors, and agents from any and all claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with:

• Your use of or reliance on any content provided through the Service;
• Any dietary choices you make based on the Service's recommendations;
• Any adverse health effects or allergic reactions resulting from foods consumed based on the Service's content;
• Your failure to consult a qualified healthcare professional before making dietary changes; or
• Any breach of this Disclaimer.

This release and indemnity is subject to Section 11 (Australian Consumer Law) below.

This Disclaimer is governed by the laws of New South Wales, Australia, and is subject to the jurisdiction of the courts of New South Wales.

If you have any questions about this Disclaimer, please contact us at legal@platify.com.au.