Effective date: 10 April 2026
Welcome to Platify. These Terms and Conditions ("Terms") govern your access to and use of the Platify website, application, and all related services (collectively, the "Service") operated by [Entity Name] ABN [ABN] ("we", "us", "our", or "Platify").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
These Terms constitute a legally binding agreement between you and [Entity Name] in accordance with the Electronic Transactions Act 1999 (Cth).
In these Terms, unless the context requires otherwise:
To use the Service, you must:
By using the Service, you represent and warrant that you meet all of the above eligibility requirements.
To access certain features of the Service, you must create an account by authenticating through Google OAuth. By creating an account, you agree to:
We reserve the right to suspend or terminate your account at any time if we reasonably believe you have violated these Terms or engaged in fraudulent or unlawful conduct.
Platify is a nutrition coaching platform that provides personalised meal plans, nutritional guidance, and wellness assessments designed to help you reach your health and fitness goals.
The nutritional guidance provided through the Service is grounded in the Australian Dietary Guidelines (2013) and the Eat for Health Educator Guide, both published by the Australian Government. Nutritional data is sourced from Food Standards Australia New Zealand (FSANZ) databases. Content is developed and informed by qualified nutrition professionals.
Platify is a general wellness and nutrition information tool. The Service is provided for general informational and educational purposes only. Platify is not a registered health service and does not provide medical advice, diagnosis, or treatment. Platify does not claim accreditation from the Australian Health Practitioner Regulation Agency (AHPRA), the Dietitians Association of Australia (DAA), or any Australian health regulatory body.
Please refer to Section 9 (Health & Medical Disclaimer) for important information about the limitations of the Service.
Meal plans provided through the Service are generated using artificial intelligence technology. To ensure quality, all AI-generated recipes undergo a human-in-the-loop validation process in which qualified team members review content before it is made available to users.
Nutritional values displayed in meal plans are calculated from data sourced from Food Standards Australia New Zealand (FSANZ) databases and the Australian Government's published dietary references. While we endeavour to provide accurate nutritional information, actual values may vary depending on ingredient brands, preparation methods, and portion sizes.
The Service includes (or may include in the future) a nutrition coaching agent that provides personalised guidance and recommendations using artificial intelligence. The coaching agent is subject to the same limitations as all AI Features: outputs are best-effort estimates provided for informational purposes only and should not be considered medical or dietetic advice.
Despite our quality processes, AI-generated content may not always be fully accurate, complete, or suitable for your individual circumstances. You acknowledge that:
The Service offers a free tier that includes access to a single meal plan and the Blueprint nutrition assessment. The free tier does not include access to the nutrition coaching engine or premium features.
Premium features are available through paid subscription plans, offered on a weekly ([weekly price]) and annual ([annual price]) basis. All payments are processed securely through Stripe. By subscribing, you authorise us to charge the applicable subscription fee to your chosen payment method.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee at each renewal.
We may adjust subscription pricing from time to time. We will provide you with at least 30 days' notice of any price changes via email or in-app notification. If you do not agree to the revised pricing, you may cancel your subscription before the changes take effect.
Our obligations regarding subscription services are subject to the consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
You may cancel your subscription at any time through your account settings or by contacting us at legal@platify.com.au. Upon cancellation, your access to premium features will continue until the end of your current billing period. After that period expires, your account will revert to the free tier.
No refunds are provided for any unused portion of a billing period. Once a payment has been processed, it is non-refundable.
Nothing in this section excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), including consumer guarantee rights that cannot be excluded by law. If the Service fails to meet a consumer guarantee, you may be entitled to a remedy, including a refund, under the Australian Consumer Law.
Please read this section carefully before using the Service.
Platify is a general wellness and nutrition information tool. All content, including meal plans, nutritional information, coaching guidance, and assessment results, is provided for general informational and educational purposes only.
The Service is not a substitute for professional medical advice, diagnosis, or treatment. The content provided through Platify does not constitute medical advice, dietetic advice, or any form of healthcare.
Our nutritional guidance is informed by qualified nutrition professionals and grounded in the Australian Dietary Guidelines (2013) and the Eat for Health Educator Guide. However, Platify does not claim accreditation from AHPRA, the Dietitians Association of Australia, or any Australian health regulatory body. The title "nutritionist" is not a protected title under the Health Practitioner Regulation National Law.
You acknowledge and agree that:
This disclaimer is consistent with the requirements of the Therapeutic Goods Act 1989 (Cth). The Service does not provide therapeutic goods or therapeutic services as defined under that Act.
All content, design, source code, trademarks, logos, and branding associated with the Service are owned by [Entity Name] or its licensors and are protected by applicable intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial purposes. This licence does not include the right to:
Meal plans generated for you through the Service are licensed for your personal use only and may not be redistributed or sold.
Any information you provide to the Service (including assessment responses, dietary preferences, and feedback) remains your property. By providing this information, you grant us a worldwide, royalty-free, non-exclusive licence to use, store, process, and display your data solely for the purposes of providing, maintaining, and improving the Service.
You agree not to:
Your privacy is important to us. The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which forms part of these Terms.
We handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
Any marketing or promotional emails we send comply with the Spam Act 2003 (Cth). You may opt out of receiving marketing communications at any time by using the unsubscribe mechanism provided in each email or by contacting us at legal@platify.com.au.
Transactional communications (including account notifications, billing confirmations, and security alerts) are not considered marketing communications and will continue to be sent regardless of your marketing preferences.
The Service integrates with and relies upon third-party services, including:
The Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or availability of any third-party websites or services.
If you access the Service through a mobile application distributed via an app store (such as the Apple App Store or Google Play Store), you acknowledge that:
To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the Service, including but not limited to:
Australian Consumer Law Notice
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.
To the maximum extent permitted by law, [Entity Name]'s total aggregate liability to you for any and all claims arising out of or in connection with the Service or these Terms shall not exceed the total amount paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.
This limitation of liability does not apply to any liability that cannot be excluded or limited under the Australian Consumer Law (Sections 64A and 267 of Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
You agree to indemnify, defend, and hold harmless [Entity Name], its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or engaged in conduct that is harmful to the Service, other users, or us.
You may delete your account at any time by contacting us at legal@platify.com.au.
Upon termination, the following provisions shall survive: Sections 9 (Health & Medical Disclaimer), 10 (Intellectual Property), 16 (Disclaimers & Warranties), 17 (Limitation of Liability), 18 (Indemnification), 21 (Dispute Resolution), 22 (Governing Law), and 23 (General Provisions).
We reserve the right to modify these Terms at any time. If we make material changes, we will provide you with at least 30 days' notice via email or in-app notification before the changes take effect.
Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue your use of the Service.
This provision is consistent with the requirements of the Electronic Transactions Act 1999 (Cth) regarding electronic communications and consent.
If a dispute arises out of or in connection with these Terms or the Service, the parties agree to the following process:
Nothing in this section prevents either party from seeking urgent injunctive or interlocutory relief from a court of competent jurisdiction.
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Each party irrevocably submits to the non-exclusive jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from those courts.
Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and [Entity Name] with respect to the Service and supersede all prior agreements, understandings, and communications.
Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment: We may assign or transfer our rights and obligations under these Terms without your consent. You may not assign or transfer your rights or obligations without our prior written consent.
Force Majeure: Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, internet outages, or pandemics.
Contact: If you have any questions about these Terms, please contact us at legal@platify.com.au.