Effective date: 10 April 2026
This Cookie Policy explains how [Entity Name] ABN [ABN] ("we", "us", "our", or "Platify") uses cookies and similar technologies when you visit or use the Platify nutrition coaching platform (the "Service").
This Policy should be read together with our Privacy Policy and Terms & Conditions.
Essential cookies are required for the Service to function. They enable core features such as authentication, session management, and security. Without these cookies, the Service cannot operate properly. These cookies do not collect information for marketing purposes.
| Cookie | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| authjs.session-token | Platify (NextAuth) | Stores your encrypted session as a JSON Web Token (JWT) to keep you signed in | Session / 30 days | HttpOnly, Secure |
| authjs.callback-url | Platify (NextAuth) | Stores the URL to redirect you to after authentication | Session | HttpOnly, Secure |
| authjs.csrf-token | Platify (NextAuth) | Protects against cross-site request forgery (CSRF) attacks during authentication | Session | HttpOnly, Secure |
Essential cookies cannot be disabled as the Service will not function without them.
Analytics cookies help us understand how visitors interact with the Service by collecting and reporting information. This data helps us improve the Service, identify popular features, and diagnose technical issues. The information collected is aggregated and does not directly identify you.
We use Google Analytics 4 to measure traffic and usage patterns. Google Analytics uses cookies to distinguish unique users and throttle request rates. Data is processed by Google in accordance with their Privacy Policy. We have IP anonymisation enabled.
We use Microsoft Clarity to capture session recordings and heatmaps of how users interact with the Service. Clarity does not collect passwords or payment data. Session recordings help us identify usability issues and improve the user experience. Data is processed by Microsoft in accordance with their Privacy Statement.
| Cookie | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated ID. Used to calculate visitor, session, and campaign data for site analytics | 2 years | Persistent |
| _ga_<ID> | Google Analytics | Maintains session state across page requests for Google Analytics 4 | 2 years | Persistent |
| _clck | Microsoft Clarity | Stores a unique user ID for Clarity session analytics and heatmap tracking | 1 year | Persistent |
| _clsk | Microsoft Clarity | Connects multiple page views by a user into a single Clarity session recording | 1 day | Persistent |
| MUID | Microsoft Clarity | Identifies unique web browsers visiting Microsoft properties. Used for advertising, analytics, and fraud prevention | 1 year | Persistent |
| CLID | Microsoft Clarity | Identifies the first-time Clarity saw a user on any site that uses Clarity | 1 year | Persistent |
Performance cookies collect anonymised data about how the Service performs, such as page load times and Web Vitals metrics. This information helps us monitor and optimise the speed and reliability of the Service.
| Cookie | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| __vsi | Vercel Speed Insights | Collects anonymised page load performance data (Web Vitals) to help us monitor and improve application speed | Session | First-party |
In addition to cookies, we use your browser's local storage to enhance your experience. Local storage data remains on your device and is not transmitted to our servers.
| Key | Purpose | Expiry |
|---|---|---|
| platify-assessment | Saves your progress in the nutrition assessment so you can resume where you left off if you close the browser | 7 days |
| platify-app-version | Tracks the application version to prompt you to refresh when a new version is deployed | Persistent |
You can clear local storage data at any time through your browser's developer tools or settings. Clearing this data will reset any in-progress assessment.
Some cookies on the Service are set by third-party services that we use. We do not control these cookies. The third-party services that may set cookies through our Service are:
We encourage you to review the cookie and privacy policies of these third-party providers for more information about their practices and how to opt out.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the effective date at the top of this page.
We encourage you to review this Policy periodically to stay informed about our use of cookies and related technologies.
If you have any questions about our use of cookies or this Cookie Policy, please contact us at legal@platify.com.au.